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How do I cancel my order?

The order that you have been confirmed and paid will not be cancelled, because we would direct purchase from Taiwan manufacturer.

** We will reserve your order(s) for 24 hours. Failure to perform payment within the stipulated deadline will result in order cancellation. As such, all promotional item(s), gifts, discount coupon, E-credit and HaCoins are non-recoverable.

** Please be informed that HaWooo reserves the rights to cancel the entire order or to remove a specific product from the order, in the event that there is an error in product grouping and/or product price. The amount will be refunded to bank account. Kindly refer to detailed terms and conditions.

Need further clarifications?

You can contact us during our working hours:
Mon-Fri: 9am-6pm, except public holidays.

Phone:
+603-76102050

E-mail:
service@hawooo.com