‧
Items can be exchanged/returned within 7 - 14 days, depending on the situation or you may refer to the above term & condition.
| Reason |
Exchange |
Return |
| Wrong Item |
✓ |
✗ |
| Changed of My Mind |
✓ |
✗ |
Allergic Reaction
(with original receipt & evidential document fromskin specialist/doctor) |
✓ |
✓ |
| Item Damaged (content/container) |
✓ |
✗ |
| Promotional Product |
✓ |
✗ |
Without any proof of purchase
** Proof of purchase(Order Number / Original Receipt) |
✗ |
✗ |
Remark :
‧Items must be in their original purchase condition. Packaging must be unopened, unused, unmarked and not defaced in any manner.
‧Items purchased as part of a set or a multi-item pack must be returned as a whole set.
‧Proof of purchase is required. (Order number / original receipt)
‧This return policy does not apply to items which have been stated as 'Non-exchangeable' or 'Non-returnable'.
